Travel Tips

Melbourne Basic Information

Melbourne is a fantastic city with so much to offer. To help get your bearings and learn what Melbourne has to offer, you can check out many of Melbourne’s tourism services run by the City of Melbourne:

The Melbourne Visitor Center at Federation Square

Located opposite Flinders Street Railway Station, The Melbourne Visitor Centre is a one-stop-shop for visitors and tourists. The centre offers information on Melbourne and Victoria – brochures and maps, what’s on listings, internet and email facilities, souvenirs, as well as an accommodation, car and tour booking service. Open every day from 9am – 6pm (Closed Good Friday and Christmas Day)

Melbourne Visitor Booth in Bourke Street Mall

Located in the heart of the Bourke Street Mall, friendly volunteers at the Melbourne Visitor Booth provide tourism and shopping information on Melbourne. Mon to Sat 9am – 8pm & Sun 10am – 8pm (Closed Good Friday and Christmas Day)

The Melbourne City Ambassadors

For assistance with directions and what’s on in Melbourne, keep an eye out for the City Ambassadors. Dressed in their distinctive red uniforms, the Ambassadors provide a roving information service in the city centre. Mon to Fri I Dam – 4pm and Sat 11am – 2pm (excluding public holidays)

The Melbourne City Circle Tram

The Melbourne City Circle Tram is a free and convenient way to get around Melbourne. Look out for the maroon tram that travels along Flinders Street, Spring Street, LaTrobe Street and Spencer St, passing many of Melbourne’s major attractions, shopping precincts and theatres.

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